Susan Marcott, Author at The EXTRA Scoop

Elite EXTRA Names 2020 Scholarship Winners

Scholarship Established to Honor Founder and President Jim Ward’s Parents We are pleased to announce that we have two new recipients of the 2020 Mary and Dave Ward Scholarship: Ashley Ives, daughter of Project Manager Denise Ives, and Nicholas Bruder,

How to Avoid Hiring Turnoffs When Recruiting Hard-to-Get Drivers

It’s likely that during the coronavirus outbreak, many interviews will need to be done remotely to minimize the need for unnecessary person-to-person contact, says Jeff Magnuson, with Jeff Magnuson Consulting. “While not ideal, as I can understand companies wanting to

Using Stay Interviews to Keep Your Delivery Drivers Engaged

During these challenging and uncertain times, stay interviews can also be a way to stay on top of issues, concerns and worries that employees may have so that you can take steps to minimize those concerns. Conducting these interviews with your drivers, now, can be a key way to keep them on board. Stay interviews offer an opportunity for both sharing and seeking information.