Category Archives: Blogs

Largely because of the coronavirus pandemic, the 2020 holiday season saw a 32% growth in online spending over the 2019 season, totaling $188.2 billion. The increase in online sales also means an increase in online returns, estimated to be as

Reverse logistics is the term used to describe operations related to the return and reuse of products and materials. It is the process of moving or routing goods to be returned, recalled, damaged, or found needing repairs from their current

As the courier and local delivery services industry is projected to grow by 5% annually, delivery companies are looking at ways to capitalize on the growing opportunities in the industry and seeking to build and strengthen customer relationships.  Fostering positive

Held every year on April 22nd, Earth day inspires people and companies to get involved in protecting our planet. Although first started in 1970 by the United States, it is currently celebrated in over 200 countries. Companies and people inspired

Building customer relationships is the primary step to creating a loyal and strong customer base. Strong customer relationships are a major source of competitive advantage for delivery companies in the courier and delivery services industry.  Due to the high concentration